We offer FREE Shipping Australia Wide for all orders over $50
Standard Australian Delivery
2-5 business days
Express Australian Delivery
1-2 business days
Orders placed before 1pm AEST will be sent that day. Orders sent after that time will go out with the next day’s post. All orders sent via Australia Post courier and tracking number will be emailed with confirmation of order. All orders are processed and delivered on working days only (Monday – Friday, excluding holidays). Please email firstname.lastname@example.org with any overseas order enquires.
Estimated Standard Delivery Times from Shipment Date within Australia:
- NSW/ACT: 2 Business Days
- QLD: 2 Business Days
- VIC: 3 Business Days
- SA: 4 Business Days
- WA/TAS: 6 Business Days
- NT: 6 Business Days
Once your order is shipped you will receive a confirmation email from LUXATAN, which will include your Auspost tracking number. If you are unable to locate your tracking number, or if you have any questions about your shipped order please email us email@example.com and our Customer Service team will assist you with your enquiry.
LUXATAN is committed to your happiness. If you feel for any reason you would like to return any of our LUXATAN products please send back in its original, unused condition for a full refund of the merchandise value to:
LUXATAN Returns Centre PO BOX 5087 Q SUPERCENTRE QLD 4218
We will refund the purchase price on the credit/debit card used for original purchase. Please ensure your return order is properly sealed and packaged. Please keep your proof of postage. We recommend using a traceable delivery method. LUXATAN is not responsible for any returns lost in transit or any additional charges. Returns are at customer’s expense of re-postage and will be accepted within 30 days of purchase date. Products purchased from www.luxatan.com will only be accepted for return.